Database Repair Utility (DBRepair.exe download)
Download Download dbrepair85.zip for LANDesk 8.5 through 8.7 databases. Download dbrepair8.8.zip for LANDesk 8.8 databases. Download dbrepair06022011.zip for LANDesk 9.0 and 9.5 databases. Compatible...
View ArticleHow to generate an inventory output file from client machine for LANDESK...
Environment:LDMS8.8 or later Description:During inventory troubleshooting LANDESK support may request an inventory output file (xxx.scn) for further troubleshooting.Here is the way to generate the...
View ArticleIcons for Inventory in Network View
Queston: What do the Icons represent in Network View -> All Devices ? Answer: *Note - You can update the agent and health status for devices one at a time as you select them in the Network View,...
View ArticleHow to generate an inventory output file from MAC client machine for LANDesk...
DescriptionDuring inventory troubleshooting LANDesk support may request an inventory output file (xxx.scn) for further troubleshooting.Here is the way to generate the inventory file from the MAC client...
View ArticleCapturing Applications and Services Event Viewer Logs With LANDesk
I would like to have the ability to capture logs under "Applications and Services Logs" in the event viewer using LANDesk. More specifically Applications and Services Logs > Microsoft > Windows...
View ArticleGetting HP Warranty Information Using Data Analytics
We are having problems with some computers pulling warranty information into the LANDesk console. I have a problem with one computer not pulling the information in even though the serial number is in...
View Article9.6 Not Displaying Last Scanned Data in All Devices View
Performed the Upgrade to 9.6. The All Devices view is no longer showing any data for columns besides the IP address. It does display properly in the Mobile and Computers view.How do we get the full...
View ArticleCPU Count Reported by Inventory is not Correct
CPU Count Reported by Inventory is not Correct This issue is generally due to the user not looking at the correct location in inventory to find the total number of processors. Keep in mind that the OS...
View ArticleWhere did the PC Connection B@B go in 9.6
Hi All We upgraded Data Analytics from 9.5 to 9.6 and in the B2B Data Translation Service we lost the PC Connection line item. I tried exporting it from out 9.5 environment with no luck. Can I add it...
View Article10 simple checks to Troubleshoot Inventory - Devices not updating, Duplicated...
Purpose There are many different reasons why Inventory is not processed, updated or duplicated. This article will address the most common ones. Verify the Processing of Inventory Scans The inventory...
View Articlecannot run Inventory and Vulscan on Client.
I have been working on the our new landesk core server 9.5 for almost 3 days to get the inventory and vulscan running on the client. Currently I have already 5000+ client on this core. The problem is...
View Article9.0 The Inventory Server can get into a hung state where it accepts scans,...
Applies to:9.0 SP29.0 Release Inventory Server. Description:With the 9.0 Inventory Server it has been found in some instances that the Inventory Server gets into a state where it accepts scans, but...
View ArticleHelp Needed for Running Reports: Want to discover new computers and software...
Hello, I have been tasked to "Master LanDesk" (LanDesk Management Suite 9.60.0.244) for a fast growing company and have started running into issues, For starters, I need to be able to run reports that...
View ArticleInventory Scanner doesn't read HDD serial numbers correctly
Environment:This applies to LDMS 9.5, SP1, SP2 Description:In scenario where you'd like to utilize LDMS and the Inventory Scanner to read HDD serial numbers from your nodes you may encounter the...
View ArticleIs there a way to store custom data in custom fields and be able to...
We would like to use LANDESK to track all our IT assets. Custom data such as what cost center or PO number it was purchased form is important to us. Is there a way to create a custom field in LANDESK...
View ArticleInventory scan taking 30+minutes with RODC
We have a few remote sites with RODC (read only domain controllers). The problem seems to be where the inventory scan uses LDAPWHOAMI.EXE to interrogate the domain for user information to include in...
View ArticleGeneral Inventory Status Guide
Below is a list of messages and status that are returned to the console. At this point these are the most common messages that are returned during an inventory scan. RequestingShown when first...
View ArticlePlease would anyone direct me where I could find LDAPPL3?
A virus renamed several of our users word and excel files by appending a specific file extension after .docx or .xlsx. Example is "JulyReport.docx.xxxx" or JulyReport.xlsx.xxxx". I read that the first...
View ArticleThe Inventory Server can get into a hung state where it accepts scans, but...
EnvironmentLANDESK Management Suite 9.0LANDESK Management Suite 9.5 DescriptionIt has been found in some instances that the Inventory Server gets into a state where it accepts scans, but does not...
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