Fixed Hard Drive Serial Number is incorrect
To whom it may concerns, There is a fixed hard drive serial number incorrect situation. We found several customer machines which installed LDMS 9.5 SP3 got this problem. Please see the image file...
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Parallel upgrade - inventory
Hi, I am running a parallel upgrade 95 sp1 to 96 sp1.I am pushing the new 96 agent using a scheduled task on the 95 server. I noticed that machines with the new agent are reporting there inventory to...
View ArticleCustom data fields? I need to to add a few and get close to 100% coverage
I need some advice on how to add a couple of custom data fields. I need to add custom fields from a previous database, and I need to add my own custom "Function" field. I only have the Management...
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How to find out Database information for Inventory Items by the Object or...
How to find out Database information for Inventory Items by the Object or Attribute name DescriptionFor some LANDESK administrators the need arises to locate the table name as well as other database...
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How to gather the inventory scan file which is more than 10M
BackgroundIf the .scn file is more than 10M, inventory server will not deal with this scn file by default, because the Max Scan File Size is set as 10M by default, the scan file which is more than 10 M...
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New Data File Extension inventory attribute
Versions affected: LDMS 9.5 SP1Note: For LDMS 9.6 - Use this article How to scan .jpg or .bat extension files (or any other extension) on LDMS 9.6 A new feature to come with LDMS 9.5 service pack one...
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Duplicates instances installed software ?
Hello I am confised , please help me, I installed Visio and Project 2010 but LANDesk Inventory software show up two instances in Software-->Add or remove programs-->program and one instance in...
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Managed Software List
Hello everyone, Wondering if anyone else has had this problem before? I'd like to collect some custom registry data however the option to make the policies available to clients is disabled. I can't...
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Inventory Scans Don't Sync to Core
Problem:Agent doesn't appear to be working right. Able to run inventory scans on the client, but they don't sync up to the core. Inventory scans from the core fail. On the core, the directory...
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Some Inventory>Package data missing since moving to 9.6 SP2
I was preparing some software deployment verification docs for our helpdesk in reference to a piece of software we've tested and are about to release. In looking for the item used in terms of this...
View ArticleHi all. Help please, how find microsoft SQL & Exchange servers version:...
Hi all. Help please, how find microsoft SQL & Exchange servers version: enterprise, standart in LANDesk management console Which query to create?
View ArticleStatic Device group
Dear all, I have an Static Device Group its called "Server Patch Exceptions" in this Group i insert manually Server from my Network to exclude it from a Patchmanagemant.Now i have the Problem i have a...
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Inventorying Custom Computers
Hi, I have numerous computers that are custom built and I can't seem to find a unique ID or serial that all the computers in my environment have and that LANDesk will pickup. Has anyone had a similar...
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The In-Depth Guide to Rollups in 9.6 and SQL Replication (9.6 onward - SQL...
Description: In 9.6 Rollup technology changed to SQL Replication. There are many questions about this change as well as information about how it works and is utilized by LANDesk. This guide is designed...
View ArticleInventory Errorscan on extremely long line item
Hello, I am having an issue with the inventory scan on some of my machines. The scans all end up in the Errorscan folder. I have narrowed it down to one item these scans all have in common. That one...
View ArticleGeneral Inventory Status Guide
Below is a list of messages and status that are returned to the console. At this point these are the most common messages that are returned during an inventory scan. RequestingShown when first...
View ArticleIE Version in Inventory does not work with Query functions
LDMS 9.6 SP2 / CP_BASE_0722 Having a query issue:The built-in IE Version in the inventory(Browser - Internet Explorer - Version) is having issues with results when I run a query against it. I...
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How software packages are gathered for Inventory
Applies to LDMS 8.8 & LDMS 9.0 Software Packages found in a client’s inventory are made up and gathered from two different segments. Executed software packages and Discovered software packages. To...
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It appears that clients are not updating IP changes
It looks like my workstations are not updating the Inventory when an IP Address change occurs. Here is the export of my local task scheduler. Local Task Listing... 1: C:\Program...
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Picture field in Inspect
When I right click on a device and select Inspect I notice that there is what looks like a placeholder for a picture of the logged on user. Is this really that or is it just an icon? We have our users'...
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