Problem:
Agent doesn't appear to be working right. Able to run inventory scans on the client, but they don't sync up to the core. Inventory scans from the core fail. On the core, the directory \LANDesk\ManagementSuite\ldmain\ldscan\ErrorBigScan contains files over 10 MB in size. In one instance the inventory scan wasn't pulling inventory information about "Add or Remove Programs".
Resolution:
Increase the cap on the file size LDMS allows for scans.
1. From the Core select "Configure - Services" from the menu bar.
2. Select the "Inventory" tab. Select "Advanced Settings".
3. Change the value from Max Scan File Size from 10000000 (10 MB) to 30000000 (30 MB).
4. Click the "Set" button and make sure the change has been made. Click OK.
5. Click "Apply" and then "OK" to save the changes.
