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About How Restore old Device IDs works

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Description

The purpose of Restore old Device IDs is to maintain the record in the event the machine is imaged or the LANDesk client is wiped off of it including the Common API keys.

 

The Restore old Device IDs toggle is found in the Devices tool found under Configure Services - Inventory.

DeviceIDs1.JPG

An example device in inventory and has original device ID of:

{4CE45964-43E4-FF4F-89B9-23BAA024CD76}

 

The client is either imaged, or the device ID keys are removed from it at the following registry locations:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk\Common Api\UniqueID

HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\Common Api\UniqueID


The client sends its first scan with the nonmatching device ID via any of the standard methods. Upon scanning the client generates itself a new ID as it cannot send a scan without one.

Example of new ID: {AE17A264C7095943A7816E2EDC14671F}

 

The core processes the scan dynamically determines that this scan must update the original record instead of creating a new one.

This has two major benefits:

 

  1. It keeps the database clean by not inserting additional records when not necessary.
  2. Reduces out of sync scans. A scan could be out of sync because the client is scheduled to send a delta scan, but the core database has no record of it. Therefore the scan dates wouldn’t match and it would be thrown away and scheduled for a SYNC scan.

 

The client then sends its second scan with the nonmatching device ID and its registry is updated with the Original Device ID again once it receives its parameters from the Inventory Server.

 

NOTE: If Restore old Device IDs is NOT checked, then a new record will be created thus two of the same machine will appear in the console but have different Device IDs.


Example:

Doulbes.JPG


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