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How to enable the Store Scans Inventory option on the Core Console
Enable/disable the storage of Inventory scans on the Core Console: Scan files are stored on the core server in a subdirectory %ldms_home%ldscan\storageIf the size becomes an issue, enable compression...
View ArticleHow to retrieve the Run registry key from the clients and store it in the...
In the Management Suite Console, go to Reporting and Monitoring > Manage File List. When the Manage File List window opens, expand Custom Data, then highlight Registry Items, and select the blue ?...
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How to understand the Last Scan Information in Inventory
Description In the root of the inventory of a machine we have Last Scan information for different sections. Here are the different section you can find in inventory: Last Antivirus Updates Scan...
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Error: 'Inventory data for {Device ID} is out of sync. A full scan will be...
Issue Errors is Event Viewr: "Inventory data for {D259CB4C-35D4-2347-A497-BDAA768D75ED} is out of sync. A full scan will be forced'?" In order to understand why you are receiving this warning, it is...
View ArticleHow to get the overwrite policy of the system event logs in the LANDesk...
Description Currently, no information about the event logs of the devices is reported in the inventory of the device. Running the simple script attached on the devices you can retrieve the overwrite...
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Error: "Event ID 0: Invalid Pointer Error in Application Log on the Core Server"
Issue Error Message:The description for Event ID ( 0 ) in Source (LANDesk Inventory Server) cannot be found. The local computer may not have the necessary registry information or message DLL files to...
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How to clean up an LDMS database
Here is a basic guideline on how to clean up an LDMS database. If you have questions about any part of this process, please contact support. ALWAYS TAKE A FRESH BACKUP BEFORE GOING THROUGH ANY OF...
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How to query for devices updated by Inventory since X
Description This Article describes how to build a query that will return device that have been Updated by Inventory within X. Where X can be specified within hours. In this example I will show...
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How to Run Inventory Scanner on Devices Without an Agent
PurposeThe attached document provides information on performing an inventory scan on a device without an agent installed on the device or self-electing agentless scanning enabled on the network. Note:...
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How Do I Scan 'Switches' On Our Network With LANDesk EPM?
Hi All. As the question suggests, how do I scan all the switches (mostly cisco) on our network and have them show up in asset control? FYI we have a license for Data Analytics so thats not the problem...
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Error: "CBA 8, no certificates were found on the core server" while...
IssueWhen attempting to perform an Inventory scan or Patch and Compliancescan request from Windows Console the Status of requested actions returns the Results seen below. Although this indicates that...
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How to detect and handle orphaned data in your databases / how to delete...
IntroductionWHEN does this happen? WHY does this happen?PreparationsIdentifying & Fixing The ProblemWARNING:Step 1 - Identify Affected Devices/ItemsStep 2 - Preparing the SQL TraceIV.C - Step 3 -...
View ArticleAdd windows activation status to Inventory
Hello, Does anyone have a way to query Windows activation status? I'm guessing it has to be added to Inventory through Custom Data but I can't seem to find a way to get the data from the registry or...
View ArticleHow to download the Database Repair Utility (DBRepair.exe)
Download LDMS 9.6LDMS 2016.3LDMS 2017.3LDMS 2018.19.6SP1dbrepair.zipDBRepairLDMS2016.3.zipDBRepairEPM2017.3.zipDBRepairEPM2018.1.zip DISCLAIMERUSE OF THE DBRepair.EXE APPLICATION SOFTWARE IS SOLELY AT...
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How to Get Data from the HKEY_CURRENT_USER (HKCU) registry root?
One of the most powerful features of the LANDesk inventory scan is the ability to read data from custom-defined registry keys. This can provide for means on importing data into inventory that would not...
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Is there a way to display Agent Install date? (Custom Column)
I'm managing over 4,800 devices in my environment, and while I see that number rise little by little, I'm curious to see which devices were recently added.Is there a field in the custom column...
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Inventory scan failed :ldiscn32: the inventory server "XXX" did not respond
Recently we are facing issue with inventory scans not working on most of new client machines. We are able to successfully push the Landesk inventory agent to a new PC. It seems to install fine but...
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How to Troubleshoot Inventory
Troubleshooting Inventory Inventory InstallationInstallation filesPossible Installation issuesInventory Service SettingsInventory Client SettingsGeneral Inventory workflowInitiating an Inventory...
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