How to scan .jpg or .bat extension files on LDMS 9.6
Versions affected: LDMS 9.6 in 9.6 you modify the scanner behavior via the console under manage software list. Under settings you can add the extensions to the DataFileExtensions and this will give you...
View ArticleHow to: Troubleshoot/Monitor the Rollup Server (9.6 onward - SQL Replication)
Environment:LDMS v9.6+ Review Date:11/11/2014 How to:Since LDMS 9.6 version, to create and maintain the Rollup Server database, Microsoft SQL Replication technology is used (see article Best Known...
View ArticleDetecting and handling orphaned data in your databases / how to delete items...
I - Introduction:II - WHEN does this happen? WHY does this happen?III - Preparations:IV - Identifying & Fixing The Problem:WARNING:IV.A - Step 1 - Identify Affected Devices/Items.IV.B - Step 2 -...
View ArticleRandom Printout From Serial Thermal Printer
We are trying to troubleshoot why several of our computers with "SNBC BTP-2002NP" thermal receipt printers randomly print out PJL commands. The printers are connected to POS computers that connect to...
View ArticleInventory scan is not working and error in event viewer : 'Unable to find a...
Description:After the inventory scan, the information cannot update to console. You can see the SCN file is remain in ldscan folder after you enable the storage folder.Check the event viewer, there is...
View ArticleLDMS v9.5 SP2 INventory Module Hangs Apps
We have been running LDMS v9.5 SP2 for over a year now w/out any issue. In the last three months, we began getting reports that our proprietary apps are freezing. At first we thought it may be our...
View ArticleInventory Scan missing OS information
I have a single system that has the same client as all my systems. This one system continually only display partial information regarding the OS. I am missing Updates and more. Please see below. What...
View ArticleQuery results to show only pc's that are online?
Is there a way to filter query results to only show pc's that are currently online?On 9.6 sp1 btw.
View ArticleHow to generate an inventory output file from client machine for LANDESK...
Environment:LANDesk Management Suite 8.8LANDesk Management Suite 9.0LANDesk Management Suite 9.5LANDesk Management Suite 9.6 Description:During inventory troubleshooting LANDESK support may request an...
View ArticleHow to reset inventory scan local scheduler settings using manage script
Related vesion: All ProblemFrom time to time, you may need to change the inventory scan local scheduler settings using manage script. ResolutionSample Script:...
View ArticleGeneral Inventory Status Guide
Below is a list of messages and status that are returned to the console. At this point these are the most common messages that are returned during an inventory scan. RequestingShown when first...
View ArticleDatabase Repair Utility (DBRepair.exe download)
Download Download dbrepair85.zip for LANDESK 8.5 through 8.7 databases. Download dbrepair8.8.zip for LANDESK 8.8 databases. Download dbrepair06022011.zip for LANDESK 9.0 and 9.5 databases. Compatible...
View ArticleInventory scan failing - going to errorscan folder
9.6 sp1agent was just reinstalled on the clientran coredbutil on datamart & damartpm.xml already with INV service stopped. restarted the service afterwardsevent viewer shows this error:not quite...
View ArticleInventory branches - what is the difference?
Hi Fellow LD'ers, Looking at Inventory, I can see the following branches Detected Patch and Compliance DefinitionsPatch and Compliance DefinitionsSecurity and Patch Definitions What is the difference...
View Article9.5 Inventory: Software - Package - MD5HASH
Hello, The IT security Team here wish to be able to view MD5 Hash values for executable files on client endpoints. While we can query for the exe files, the MD5HASH (and other hash values) are blank....
View ArticleLDMS 9.6 local scheduler tasks
Is there an easy way to keep vulscan from re-applying the local scheduler tasks from the agent when it runs? I have technicians that do not want the local tasks to be updated from the agent settings...
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