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LDAP Location Blank after upgrading agent to 9.5 SP2

Hello, We recently upgraded our LANDesk core servers from 9.0 SP4 to 9.5 SP2.  The client agents themselves are still mainly running 9.0 SP4 at the moment.  When upgrading the client agent to 9.5 SP2...

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Device inventory missing applications (.NET)

(LDMS 9.5 SP1) For some of our machines (servers), LANDesk inventory is not showing any .NET framework installed, even though it is and verified installed in the machine's registry.  I have posted some...

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2014 Lenovo Battery Recall - using LDMS to determine affected systems

Hi all, Is anyone aware of how LDMS can be used to determine if the batteries in a laptop at the time of inventory are part of the newest Lenovo battery recall? I seem to remember that during the...

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Servers with UPS listed as Portable

After SP2 all of our remote servers with a UPS connected via USB are now being listed as "Portable" Devices.Anyone else seen this? Anyway to correct this?

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Adding global asset fields to Inventory screen

I need to be able to add several fields to the Inventory screen custom fields.  Examples would include the PO #, Location, Cost, The date it went into service, etc.  Is there a way to add these fields...

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How to change when a Hardware Scan runs

Problem - every day at 2:21pm our customer service reps complain that their PC's lock up and their mouse starts moving uncontrollably across the screen. It only lasts for about 5 seconds but it's...

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Remove LANDesk computer objects

I am working on trying to ensure my LANDesk database stays in sync with my Active Directory computer objects. Currently our process for retiring machines requires the technicians to delete the Active...

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Wrong network information after you have changed Core IP address

Problem :After changing the Core IP Address, this value is wrong on its inventory Cause :After changing the IP address, a value in the registry isn't updated so the "Network.TCPIP.Bound Adapter" stays...

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LDMS Device Inventory: Attribute Add Request

Problem: The customer would like to see a "Department" attribute in the device inventory under LDAP User > Primary Owner   Resolution: Optional Step:Modified the dbo.LDAPUserAttr LANDesk database...

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LookupAccountName failed '1332'

Preface: I'm new to landesk so take it easy on me but please let me know if there are easier ways to do what I'm trying to do  I have multiple cores in my environment and I recently tried to migrate a...

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Get Windows Scheduled Tasks in Inventory

Has anyone come up with a solution for getting the Windows Scheduled Tasks in Inventory?  I am pretty sure it could be done with the combination of ldscnhlp.ini, schtasks.exe, and some script to...

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DB Thread Configuration

Configuring DB threads for LANDesk inventory can be a great tool for larger environments who recieve a lot of inventory on a daily basis. This is generally reserved for those environments that adhear...

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"Make available to clients" confirmation?

We are using 9.5 SP0 and am i n Reporting/Monitoring - Manage Software List, I have just created a new Custom Data - Registry Item and need to make the Agents now report on this new item.  I'm on the...

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10 simple checks to Troubleshoot Inventory - Devices not updating, Duplicated...

  Purpose There are many different reasons why Inventory is not processed, updated or duplicated. This article will address the most common ones.  Verify the Processing of Inventory Scans The inventory...

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Icons for Inventory in Network View

Queston: What do the Icons represent in Network View -> All Devices ?    Answer:  *Note - You can update the agent and health status for devices one at a time as you select them in the Network View,...

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LDAP Location Blank after upgrading agent to 9.5 SP2

Hello, We recently upgraded our LANDesk core servers from 9.0 SP4 to 9.5 SP2.  The client agents themselves are still mainly running 9.0 SP4 at the moment.  When upgrading the client agent to 9.5 SP2...

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Detecting machines with a KVM Attached

Hi I was just wondering if there is anything in the inventory that will show what machines have a KVM attached or if anyone has done anything specifically to list them in Inventory scans?

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How to collect built in Admin password info from a client through inventory scan

EnvironmentThis is verified on LDMS 95 and LDMS 9.5SP1 DescriptionIn some cases it may be necessary to add built in Admin password info into inventory from a client. IT people can know the information...

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ldappl3.template scan custom registry supports regular expression?

To whom it may concerns,     I want to collect the network share info at agent. The name is under "HKLM\SYSTEM\CurrentControlSet\services\LanmanServer\Shares". I added that at ldappl3.template file....

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The IP address of the managed device isn't updated - the IP address of the...

Environment LANDESK Management Suite 9.x Issue After having changed IP address on a managed device, the inventory data in Management Console keeps showing the old IP addressThe Management Console...

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